{"id":857,"date":"2026-03-31T15:18:00","date_gmt":"2026-03-31T15:18:00","guid":{"rendered":"https:\/\/balnina.com\/?page_id=857"},"modified":"2026-04-07T15:10:52","modified_gmt":"2026-04-07T15:10:52","slug":"conditions-generales-de-vente-cgv-maison-balnina-suisse","status":"publish","type":"page","link":"https:\/\/balnina.com\/en\/conditions-generales-de-vente-cgv-maison-balnina-suisse\/","title":{"rendered":"General Terms and Conditions of Sale (GTCS) \u2013 Maison Balnina, Switzerland"},"content":{"rendered":"
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General Terms and Conditions of Sale (GTCS) \u2013 Maison Balnina, Switzerland<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. General Information<\/h6>\n

Balnina S\u00e0rl est une soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e inscrite au registre du commerce du canton de Vaud, en Suisse.<\/p>\n

\n Postal address:<\/strong> CP, 1800 Vevey, Switzerland
Contact :<\/strong> info@balnina.com<\/a>\n<\/p>\n

2. Scope of Application<\/h6>\n

These General Terms and Conditions of Sale (hereinafter the \u201cGTCS\u201d) apply to all orders placed on the website www.balnina.com<\/a>By ordering a product, the customer accepts these terms without reservation.<\/p>\n

3. Products<\/h6>\n

The items offered for sale are described and presented as accurately as possible. Product photographs are not legally binding, but faithfully reflect their spirit, design, and quality.<\/p>\n

4. Prices<\/h6>\n

Prices are stated in Swiss francs (CHF), all taxes included. Shipping costs are specified at the time of ordering. Maison Balnina reserves the right to modify its prices at any time, while guaranteeing the application of the price in force at the time the order is confirmed.<\/p>\n

5. Orders<\/h6>\n

All orders are confirmed by email. Maison Balnina reserves the right to refuse an order in the event of a dispute with the customer or if the product is unavailable.<\/p>\n

6. Delivery<\/h6>\n

Products are delivered to the address provided by the customer at the time of ordering. Delivery times vary depending on the destination country and the selected shipping method. Maison Balnina shall not be held liable for delivery delays attributable to the carrier or to exceptional circumstances.<\/p>\n

7. Inspection Upon Receiving<\/h6>\n

Upon receiving of the parcel, the customer is required to check the condition of the packaging and the items. Any claim concerning damaged, incomplete, or incorrect items must be reported within 3 calendar days of receipt to the following address: info@balnina.com<\/a>After this period, no claim may be accepted.<\/p>\n

8. Returns and Right of Withdrawal<\/h6>\n

In accordance with Swiss law, returns are accepted within 14 days from receipt of the order. Items must be returned in their original condition, unworn, unwashed, with the original tag attached, the hygiene protection intact, and the complete packaging included (box, dust bag, etc.). Damaged boxes will incur a charge of CHF 10 payable by the customer.<\/p>\n

Any item that does not comply with these conditions will not be eligible for a refund. Return shipping costs are the responsibility of the customer.<\/p>\n

To initiate a return, please contact us at info@balnina.com<\/a> indicating your order number and the reason for the return.<\/p>\n

9. Intellectual Property<\/h6>\n

All elements of the website (texts, visuals, drawings, designs, product names, etc.) are the exclusive property of Balnina S\u00e0rl. Any reproduction or use without prior authorization is strictly prohibited.<\/p>\n

10. Governing Law and Jurisdiction<\/h6>\n

These GTCS are governed by Swiss law. In the event of a dispute, the courts of the Canton of Vaud shall have exclusive jurisdiction.<\/p>\n

11. Amendments to the GTCS<\/h6>\n

Maison Balnina reserves the right to amend its General Terms and Conditions of Sale at any time. The new terms shall apply as soon as they are published on the website.<\/p>\n

For any questions or further information, please write to us at info@balnina.com<\/a>.<\/p>\n

Thank you for being part of the Balnina universe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Conditions G\u00e9n\u00e9rales de Vente (CGV) Maison Balnina \u2013 Suisse 1. Informations g\u00e9n\u00e9rales Balnina S\u00e0rl est une soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e inscrite au registre du commerce du canton de Vaud, en Suisse. Adresse postale : CP, 1800 Vevey, Suisse Contact : info@balnina.com 2. Champ d\u2019application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-857","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nConditions G\u00e9n\u00e9rales de Vente (CGV) Maison Balnina \u2013 Suisse - Balnina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/balnina.com\/en\/conditions-generales-de-vente-cgv-maison-balnina-suisse\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV) Maison Balnina \u2013 Suisse - Balnina\" \/>\n<meta property=\"og:description\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV) Maison Balnina \u2013 Suisse 1. Informations g\u00e9n\u00e9rales Balnina S\u00e0rl est une soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e inscrite au registre du commerce du canton de Vaud, en Suisse. Adresse postale : CP, 1800 Vevey, Suisse Contact : info@balnina.com 2. 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